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🔒 Legal Documents

X7bet Privacy Policy — Protecting Your Data

Last updated: January 2026

This Privacy Policy explains how x7bet collects, uses, stores, and protects the personal data of its users. It is written in plain language — no legalese — so you understand exactly what happens to your information when you use the Sports Betting and online casino platform.

What This Policy Covers

What data we collect
How we use your information
How we protect your data
Who we share data with
Your rights as a data subject
Cookies and Tracking
256-bit
SSL Encryption
LGPD
Full Compliance
Zero
Data Sales
24h
Support & Help

Key Points Summary

What you need to know before reading the full policy

We Collect Only What We Need

X7bet collects only the data strictly necessary to create your account, process Pix payments, and meet legal obligations — nothing beyond what is directly needed to operate the service.

We Do Not Sell Your Data

X7bet does not sell, rent, or share personal data with third parties for commercial purposes. Your data belongs to you — the platform uses it to operate the service, not to profit from it in any other way.

Active Technical Security

256-bit SSL encryption on every page and transaction. Secure storage with restricted, audited access. The same technical standard used by Brazilian financial institutions.

LGPD Compliance

X7bet operates in full compliance with the Lei Geral de Proteção de Dados (Law No. 13.709/2018). You have the right to access, correct, port, or delete your data at any time.

Communications Under Your Control

You control which communications you receive from x7bet. Promotional messages and betting notifications can be turned off in your account dashboard without contacting support.

Exercise Your Rights

To access, correct, port, or request deletion of your data, simply send an email to contato@x7bet.click. The team responds in accordance with LGPD deadlines.

How x7bet Protects Your Privacy in Practice

Technical and operational measures that make data protection real, not just a declaration

SSL Encryption Across the Entire Platform

Every page on x7bet — from registration to withdrawal — uses 256-bit SSL encryption. This means any data transmitted between your phone or computer and the platform's servers is protected against interception. It's the same standard used by the banking apps you rely on every day.

Restricted & Audited Access

X7bet user data is accessible only to employees with a justified operational need — and every access is logged and auditable. No team member can freely access customer data without a technical or operational reason.

Real LGPD Compliance

X7bet's compliance with the Lei Geral de Proteção de Dados is not a marketing statement — it is an operational framework. The platform's DPO (Data Protection Officer) actively monitors ANPD requirements and ensures that every data processing activity stays within the bounds of the law.

Data Minimization Principle

X7bet collects only the data strictly necessary to operate the service. We do not ask for information that serves no clear purpose on the platform. Once data is no longer needed for the purpose that justified its collection, the deletion or anonymization process begins.

Spam-Free Communication

X7bet does not sell data to third-party email marketing lists. Communications sent through the platform — promotion notifications, account alerts, and betting updates — can be managed and turned off directly by the user in the account preferences panel.

Periodic Review of Practices

X7bet's compliance team periodically reviews data processing practices to ensure they remain aligned with current regulations and the recommendations of the National Data Protection Authority (ANPD). This policy is updated whenever a relevant change occurs.

About This Policy

This Privacy Policy applies to all x7bet services available at x7bet.click — Sports Betting, live casino, poker, and related features. By creating an account or continuing to use the platform, you confirm that you have read and understood the data processing practices described here.

1 Data Controller

For the purposes of the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018), x7bet acts as the controller of the personal data collected on the platform. This means x7bet determines the purpose and means of processing your data — and is responsible for ensuring that such processing complies with Brazilian law.

X7bet's Data Protection Officer (DPO) can be reached at contato@x7bet.click with the subject line "DPO — Data Protection". This is the designated channel for specific questions about personal data processing that are not covered in this policy or that require individual review.

2 Data We Collect

2.1 Data You Provide Directly

When you create an account and use the x7bet platform, you provide us with the following data:

  • Identification: full name, CPF, date of birth;
  • Contact: email address, Brazilian mobile number;
  • Address: street address, number, neighborhood, city, state, and ZIP code;
  • Identity documents: RG, CNH, or passport, when requested for KYC verification;
  • Financial data: Pix key, credit or debit card details processed securely by payment operators, deposit receipts via boleto or TED.

2.2 Automatically Collected Data

When you access the x7bet platform — on mobile or desktop — we automatically collect:

  • IP address and approximate geolocation data;
  • Device type, operating system, and browser used;
  • Pages visited, session duration, and browsing patterns within the platform;
  • Session identifiers and cookies (detailed in section 8);
  • Technical performance data for identifying and resolving platform errors.

2.3 Service Usage Data

During your use of the platform, x7bet records:

  • Full Sports Betting history — event, market, stake, odds, and outcome;
  • Live Casino, slots, and poker session history;
  • Deposit, withdrawal, and full transaction history;
  • Activated bonuses, rollover progress, and used promotion history;
  • Gaming preferences, favorite sports, and account settings.
Why do we collect usage data?

Betting and transaction history is necessary to operate the service, meet anti-money laundering legal obligations, resolve disputes, and provide user support. We do not use this data to build consumer profiles for sale to third parties.

3 Processing Purpose

X7bet processes your personal data exclusively for the following purposes:

Purpose Data Used Required for the Service?
Account creation and management Full name, CPF, email, phone number, date of birth Yes — mandatory
Identity verification (KYC) CPF, photo ID documents, date of birth Yes — required by law
Payment processing Pix key, financial data, transaction history Yes — mandatory
Fraud prevention and anti-money laundering IP, behavioral patterns, financial history Yes — required by law
User support Account data, betting history, and transactions Yes — required for the service
Promotion personalization Usage history, gaming preferences No — may be declined
Marketing communications Email, phone number No — may be declined
Compliance with legal obligations Financial data, identification, access logs Yes — required by law

4 Legal Basis for Processing

Under the LGPD, all personal data processing must be grounded in a legal basis. x7bet relies on the following legal bases for each processing purpose:

  • Contract performance: the processing of identification, financial, and usage data is necessary for x7bet to deliver the services you signed up for when creating your account — Sports Betting, casino, poker, and related features;
  • Compliance with a legal obligation: identity verification (KYC), financial transaction records, and anti-money laundering compliance are obligations imposed on x7bet by Brazilian law, regardless of your preferences;
  • Legitimate interest: browsing and platform usage data are processed on the basis of x7bet's legitimate interest in ensuring security, detecting fraud, and improving the user experience;
  • Consent: marketing communications and promotion personalization based on your usage profile are conducted with your consent, which can be withdrawn at any time in your account settings.

5 Data Sharing

5.1 Who x7bet Shares Data With

X7bet does not sell or transfer personal data to third parties for commercial purposes. Data is shared only in the following situations:

  • Payment processors: to process deposits and withdrawals via Pix, credit/debit card, PicPay, Mercado Pago, and TED. These partners receive only the data necessary to complete the transaction and are contractually required to protect it;
  • Technology service providers: hosting, security, performance analytics, and technical support. All providers are vetted against strict security criteria and are required to sign confidentiality and data protection agreements in line with the LGPD;
  • Casino game providers: for the operation of Live Casino tables and slots, some session data may be shared with game providers. No personally identifying data is transmitted beyond what is technically required for operation;
  • Public and regulatory authorities: when required by law, court order, or request from competent authorities in Brazil — such as the Federal Revenue Service, Central Bank, or anti-money laundering authorities.

5.2 What x7bet Never Does with Your Data

  • Sell or rent user data lists to third parties;
  • Share data with advertisers or external advertising platforms for ad targeting;
  • Transferring data to business partners with no direct connection to the operation of the service;
  • Using personal data in ways incompatible with the purposes stated in this policy without notifying the user and obtaining a new, appropriate legal basis.
Your Data Stays in Brazil

X7bet user data is stored preferably on servers located in Brazil or in countries recognized by the ANPD as providing an adequate level of protection. When an international transfer is required, the safeguards mandated by the LGPD — such as standard contractual clauses — are applied.

6 Storage & Security

X7bet implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or improper destruction. Key measures include:

  • 256-bit SSL Encryption across all communications between your device and the platform's servers;
  • Encrypted storage of sensitive data — such as CPF and financial information — in the platform's databases;
  • Role-based access control (RBAC) — each team member accesses only the data required for their specific role;
  • Auditable access logs for all access to user data, with full traceability of who accessed it, when, and for what reason;
  • Real-time security monitoring to detect unauthorized access attempts or anomalous behavior within the systems;
  • Periodic penetration testing carried out by a specialized team to identify vulnerabilities before they can be exploited.

Security is a shared responsibility. x7bet takes care of system security — but you are responsible for keeping your login credentials confidential and using strong passwords. If you detect unauthorized access to your account, contact support immediately via 24-hour chat.

7 Data Retention

X7bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to meet legal obligations. General retention periods are:

  • Active account data: retained for as long as the account remains active and for the period required after closure to fulfill legal obligations;
  • Financial transaction history: for a minimum of 5 years after the transaction, as required by Brazilian tax legislation and anti-money laundering regulations currently in force;
  • Access and security logs: between 6 months and 2 years depending on the nature of the record and applicable regulatory obligations;
  • Identity verification data (KYC): retained for the minimum period required by anti-money laundering regulations, generally 5 years after account closure;
  • Marketing and preference data: retained for as long as active consent is in place, or until consent is withdrawn, whichever comes first.

Once the retention period expires, data is securely disposed of or irreversibly anonymized so that the data subject can no longer be identified.

8 Cookies and Tracking

8.1 What Are Cookies

Cookies are small text files stored in your browser when you access the x7bet platform. They keep your session active, remember your preferences, and ensure platform features work correctly.

8.2 Types of Cookies Used

  • Strictly necessary cookies: essential for the platform to function. These include session cookies that keep you logged in while browsing. They cannot be disabled without affecting how the service works;
  • Performance cookies: collect information about how you use the platform — pages visited, session duration, errors encountered — in aggregated and anonymized form. Used to improve the user experience;
  • Functionality cookies: remember your preferences — such as language, betting settings, and notifications — to personalize your experience;
  • Analytical cookies: help x7bet understand platform usage patterns at an aggregate level, without identifying individual users. They can be disabled in your account preferences.

8.3 How to Manage Cookies

You can manage cookie preferences directly in your browser — all modern browsers (Chrome, Firefox, Safari, Edge) offer settings to view, block, or delete cookies. Disabling strictly necessary cookies may prevent the platform from working properly, including login and bet processing.

About Third-Party Tracking

X7bet does not install third-party tracking cookies for advertising purposes on its platform. The analytics partners used by x7bet operate under confidentiality agreements and are not authorized to use collected data for their own advertising or profiling purposes.

9 Your Rights as a Data Subject

The LGPD grants you, as the data subject whose personal data is processed by x7bet, the following rights — all of which can be exercised by emailing contato@x7bet.click:

Your Personal Data Rights at x7bet

Guaranteed by the LGPD and exercisable at any time

Right of Access

Request a copy of all personal data x7bet holds about you, including betting history, transactions, and registration details.

Right to Rectification

Request the correction of personal data that is incomplete, inaccurate, or out of date — such as your name, address, or phone number on your account.

Right to Erasure

Request the deletion of data processed based on your consent. Data retained under a legal obligation cannot be deleted before the minimum required retention period.

Right to Data Portability

Request your data in a structured, machine-readable format for transfer to another service or platform, to the extent technically feasible.

Right to Information

Obtain information about which third parties your data has been shared with and the legal basis under which each processing activity is carried out.

Right to Object

Object to processing based on legitimate interest or consent — such as promotion personalization and marketing communications.

How to exercise your rights

Send an email to contato@x7bet.click with the subject line "LGPD Rights — [request type]" and the CPF registered on the account. x7bet responds in accordance with the deadlines established by the LGPD. For deletion requests, please note that data retained due to legal obligations is subject to a minimum retention period that cannot be shortened.

10 Minors' Data

X7bet does not collect, store, or process personal data from individuals under 18 years of age. Account registration and use of the platform are strictly limited to adults aged 18 and over. If x7bet determines that an account was created by a minor, the account is immediately closed and any collected data is deleted as soon as the age violation is identified.

If you suspect that a minor has created an account on the platform, please contact x7bet support via 24-hour chat or at contato@x7bet.click so the matter can be handled as a priority.

11 International Data Transfers

X7bet prioritizes storing personal data on servers located in Brazil. In cases where technology service providers or payment processors operate in other countries, x7bet ensures that international transfers take place only to countries recognized by the ANPD as providing an adequate level of data protection, or through the adoption of appropriate safeguards, such as:

  • Standard contractual clauses approved by the competent authority;
  • Specific data protection agreements providing a level of protection equivalent to that required by the LGPD;
  • Internationally recognized compliance certifications.

In all cases of international data transfer, partners receiving data are contractually prohibited from using it for any purpose other than those agreed upon with x7bet and disclosed in this policy.

12 Marketing Communications

X7bet may send marketing communications — promotions, betting news, available bonuses, boosted odds for the Brasileirão, and other relevant offers — to users who have consented to receive this type of communication. Consent is collected during registration and can be managed at any time in your account preferences.

You can withdraw consent for marketing communications:

  • In the notification preferences section of your account dashboard;
  • Via the unsubscribe link included in all marketing emails sent by x7bet;
  • By submitting a request to contato@x7bet.click with the subject line "Marketing Opt-Out".

Revoking marketing consent does not affect the receipt of mandatory transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and identity verification messages. These are necessary for the operation of the service and will continue to be sent regardless of your marketing preferences.

No Spam, No Irrelevant Messages

X7bet does not sell email lists or share contact data with third-party senders. If you receive unsolicited messages referencing x7bet from unknown senders, these are phishing attempts — do not respond and contact platform support.

13 Security Incidents

In the event of a security incident that may put your personal data at risk — such as unauthorized access, data breach, or improper destruction of data — x7bet follows this protocol:

  • Immediate identification and containment of the incident upon detection;
  • Assessment of the incident's impact and the data affected;
  • Notification of the National Data Protection Authority (ANPD) within the legally required timeframe, where applicable;
  • Direct communication to affected users as soon as technically feasible and legally appropriate — by email and through the account panel — describing what happened, which data was affected, and the steps taken;
  • Implementation of security fixes and improvements to prevent recurrence.

X7bet maintains an up-to-date incident response plan and a dedicated team monitoring system security in real time. If you notice any suspicious activity on your account, contact support immediately via 24-hour chat.

14 Changes to This Policy

X7bet may update this Privacy Policy periodically to reflect changes in data processing practices, new LGPD legal requirements or ANPD decisions, or improvements to platform operations. Changes that materially affect your rights or the processing of your data will be communicated at least 30 days in advance by email and via a notice in your account dashboard.

The date of the last update to this policy is shown in the document header and on this page. Continued use of the x7bet platform after the effective date of an updated version of this policy constitutes acceptance of the new practices described. If you do not agree with the changes, you may request account closure before the changes take effect.

15 Contact & DPO

To exercise any of your rights as a data subject, get answers about this policy, or report a privacy concern, reach out to x7bet through the channels below:

  • General email: contato@x7bet.click
  • DPO email (specific data protection matters): contato@x7bet.click — subject: "DPO — [your request]"
  • Live chat: available 24 hours a day, 7 days a week, directly on the platform

The response time for data subject requests is up to 15 calendar days for matters that do not require additional technical investigation — in line with the timeframe set by the LGPD. Requests involving more complex legal or technical analysis may take longer, but x7bet is committed to keeping users informed of progress within 15 days.

If you believe x7bet has not adequately handled a request related to your data subject rights, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.

Related Documents

Other documents governing the use of the x7bet platform

Privacy Questions at x7bet

Answers to the most common questions about how we handle your data

No. x7bet does not sell, rent, or transfer users' personal data to third parties for any commercial purpose. Your data — name, CPF, phone number, betting history, and financial information — is used exclusively to operate the services you signed up for on the platform and to fulfill legal obligations. The only sharing that takes place is with operational partners required for the service to function, such as payment processors for Pix transactions, and those partners are contractually prohibited from using the data for their own purposes.

Send an email to contato@x7bet.click with the subject line "Data Deletion — LGPD" and the CPF registered to your account. x7bet processes the request within the timeframe established by the LGPD. Please note that some data cannot be deleted immediately due to legal obligations — such as financial transaction history, which must be retained for a minimum of 5 years under tax and anti-money laundering legislation. In these cases, x7bet will inform you which data will be retained, for how long, and under which legal obligation, and will delete the remainder within the standard timeframe.

Yes. All financial transactions on x7bet — including deposits and withdrawals via Pix — are processed with 256-bit SSL encryption. Financial data transmitted during a transaction is protected against interception in transit. Registered Pix keys are stored securely and encrypted within the platform's systems. x7bet's payment processor partners also operate to certified security standards and are contractually required to protect any data they receive to carry out transactions. No complete credit card data is stored directly on x7bet's servers — processing is handled exclusively by certified payment operators.

You can stop receiving promotional emails from x7bet in three ways: by clicking the "unsubscribe" link in the footer of any marketing email sent by the platform; by going to the notification preferences in your account dashboard and turning off marketing communications; or by emailing contato@x7bet.click with the subject line "Marketing Unsubscribe". After revoking your consent, you will only continue to receive mandatory transactional communications — deposit confirmations, withdrawal notifications, security alerts — which are required for account operation and cannot be disabled.

After your x7bet account is closed, most personal data is deleted or anonymized within a reasonable period following the processing of your final withdrawal. However, certain data must be retained due to legal obligations even after account closure: financial transaction history is kept for a minimum of 5 years for tax audit and anti-money laundering purposes; identity verification (KYC) data is retained for the period required by applicable compliance regulations; relevant security logs may be kept for up to 2 years. Once these legal retention periods expire, data is securely disposed of. If you would like to know exactly which data will be retained and for how long after your account is closed, please contact us at contato@x7bet.click.
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